Spa Haven Studios

We understand that life can be unpredictable, and we’re committed to providing a positive experience while ensuring fair scheduling for everyone.     •    Cancellation Policy: We kindly request a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. This helps us accommodate other clients who may be waiting for an appointment.     •    Initial Visit: For your first visit, no deposit is required. We want you to feel comfortable and confident in choosing our services without any initial financial commitment.     •    Late Arrival: If you arrive more than 15 minutes past your scheduled appointment time, it will be considered a no-show. However, we understand that delays can happen—if you know you’ll be running late, please give us a call.     •    Communication is Key: We truly value your time and understand that unforeseen circumstances occur. Please inform us as soon as possible if you’re running late or need to make any changes. Your communication helps us serve you and our other clients better.     •    Rescheduling After a No-Show: In the event of a no-show, you will be charged 20% of the service you were booked for and a $30 deposit will be required when rescheduling. This deposit helps secure your future appointment and ensures that our time is dedicated to all our valued clients.